Technology

Warning of many problems in personal data protection in Vietnam


The government’s awareness and concern about the protection of personal data on platforms that interact with people is still very limited.

This is information shared at the seminar “Evaluating the protection of personal data on local government’s interactive platforms with people”, organized by the United Nations Development Program (UNDP) in Vietnam. Nam and the Institute for Policy Studies and Media Development (IPS) co-organised.

The survey shows that 59/63 online portals and 60/63 online public service portals have not published a “Privacy Policy” – a form of electronic agreement that establishes the responsibilities of public agencies. country before the data subject is the people. This is the basis for people to protect their data rights when there is an incident or dispute.

Statistics on the publication of “Privacy Policy” of public service portals, electronic portals and smart applications of state agencies.

The research team also pointed out that the majority of localities have not fully implemented the legal provisions on personal data protection.

The review results show that only 17/50 interactive applications between the government and the people currently disclose information about the contact point to protect personal data. Besides, only 1/63 online public service portals and 3/63 provincial portals publish this information.

When the research team ‘try’ to request an update of account information and access personal data protection methods developed by local authorities (the clues are displayed on the online public service portals and online portals). electronic communications), out of 130 e-mails sent, only 9 received a response.

Not many public service portals, electronic portals and smart applications of state agencies provide a focal point for people to contact to protect personal data.

One of the most concerning issues identified by the assessment results is the misinterpretation and misclassification of the legal responsibilities of data custodians.

Specifically, the legal responsibility for personal data is confused between the “administrative agency” (provincial and city People’s Committee), “operating agency/unit” (Department of Information & Communications) ) and platform building service providers.

According to the research team, if the roles and functions are not properly defined, the design and implementation of the data protection process will be ineffective. When there is a problem, an incident occurs, the management agency will have no basis to determine who is responsible.

Mr. Nguyen Quang Dong – Director of the Institute for Policy Research and Communication Development.

Sharing about this issue, Mr. Nguyen Quang Dong – Director of the Institute for Policy Studies and Media Development (IPS) said that in Vietnam, there is no official research organization to give a statistical number. specifically about the damage of data loss, leakage.

However, according to an assessment by IBM Security, the annual economic loss due to public sector data breaches causes total costs to increase by an average of 10% per year.

There have been many cases where sensitive personal data of Vietnamese people was sold on the internet.

Faced with this fact, the research team recommends that authorities regularly evaluate the enforcement of people’s rights to personal data on platforms that interact with local authorities.

In addition, the research team also proposes to add assessment criteria for personal data protection to the Ministry-level, provincial- and national-level Digital Transformation Index (DTI).

According to the research team, the Ministry of Information and Communications needs to develop national guidelines on personal data protection in the public sector and issue a model regulation on privacy policy for online platforms.

Mr. Patrick Haverman – Deputy Chief Resident Representative of UNDP in Vietnam.

Speaking at the seminar, Mr. Patrick Haverman – Deputy Chief Resident Representative of UNDP in Vietnam highly appreciated the efforts of the Government and localities in providing online public services.

However, Mr. Haverman emphasized that the protection of citizens’ personal data in the public sector is one of the key factors to build people’s trust in online public services.

According to Mr. Nguyen Lam Thanh – Vice President of the Vietnam Digital Media Association: “Protecting personal data in the digital environment in general and in the interaction platforms between the government and the people in particular will help strengthen trust and confidence. people and motivate them to participate in the digital transformation process”.

Trong Dat

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