Technology trends for digital transformation businesses in 2021

According to a market research report of Canalys, the global cloud computing market in the third quarter of 2020 increased 33% over the same period last year, reaching $ 36.5 billion and 2 billion higher than the second quarter before. .

During the sharing session with businesses and media at the beginning of the year, Mr. Le Anh Vu – Creative Director of CMC Telecom shared the cloud service growth rate of this unit last year was up to 3 digits. He stated that: In 2021, the domestic cloud computing market will continue to be more active with the “strong entry” of SMEs (small and medium enterprises), even business households. . The push for digital transformation from the State and the growth of domestic “clouds” such as CMC Cloud, VNPT Cloud, VNG Cloud, … will be the premise corridor to speed up the process of “cloud”.

Mr. Le Anh Vu – Creative Director of CMC Telecom gives an optimistic view on the “cloud” market.

Mr. Le Anh Vu also said that the next scenario will be the ability to exploit and promote the power of SaaS (Software as a Services) applications right in the cloud. This is a suitable step for SMEs to shorten the digitalization roadmap with reasonable prices and monthly payments. In 2021, the priority SaaS applications to be deployed will be CRM applications, contact center customer care software, Omnichannel omnichannel sales support software, …

A new bright spot in the capacity of the Vietnamese “cloud” is the ability to provide an open infrastructure ecosystem for partners and businesses. Accordingly, small and medium enterprises and technology applications startups can take advantage of open cloud infrastructure ecosystems such as CMC Open Cognitive Platform to deploy projects on Big Data, AI. , IoT, Blockchain … without spending infrastructure investment as before.

For businesses in Finance – Banking, E-commerce, Retail or Logistics, according to experts, the application of AI, exploiting the power of Big Data is being strongly invested in by these blocks. improving all customer touch points in the digital environment, improving marketing channels, thereby “providing exactly what they need”.

According to TS. Dang Minh Tuan – Vietkey’s father, Director of CIST Institute (CMC Institute for Research and Application of Technology), at CIST Institute recently, there have been many projects supporting large enterprises to maximize the power of Big Data. . For example, the data source analysis project for the social insurance unit reached the number of 120 million records. More specifically, the Chatbot tool in recent years has been able to achieve “higher wisdom” with the ability to support legal, tax and medical advice based on knowledge databases. With these achievements, in 2021, based on the utilization of domestic “clouds”, SMEs can also quickly apply these AI solutions at a reasonable cost.

Technology trends for digital transformation businesses in 2021
Dr. Dang Minh Tuan said that the successful deployment of AI solutions to exploit the value of Big Data from large corporations will create conditions for SMEs to learn and utilize in the future.

However, according to Gartner statistics over a year of applying remote working methods, the number of workstations connected to the internet increased by 127%. Explaining more about this number, Mr. Ha The Phuong – Deputy General Director of CMC Cyber ​​Security said that this will increase the risk when hackers can take advantage of attacks from these sources. Therefore, securing endpoints to the data center in the cloud should be strengthened. You can refer to CMC Cloud – 1 of 5 standard cloud serving e-Government, the provider will integrate Managed security services right at the infrastructure, for example such as: managed security for endpoints, managed web application firewall … Administrators can easily access these terminal protection technologies or can hire management authorization service if the administrator is not specialized. security.

Technology trends for digital transformation businesses in 2021
Mr. Ha The Phuong (second from right) shared about security trends in 2021, detailing the conversation here.

In 2021, with the SMEdx Program activated by the Ministry of Information and Communications, this year, there will be an additional 50,000 SMEs to access and use digital platforms for production and business. Along with the support of domestic technology units, success stories from previous businesses will open up stronger and more sustainable digital transformation steps in the coming period.

Thuy Nga


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