IT application in tourism development is a new direction chosen by many localities. One of the places where tourism is actively changing the argument is Lao Cai, with the success of its smart tourism ecosystem.
Promote tourism by technology
In 2020, Vietnam’s tourism industry estimated a loss of 23 billion USD due to the impact of the Covid-19 epidemic. In that context, many localities are looking for new directions to continue to develop tourism, while still adapting to the epidemic situation.
In Lao Cai province, one of the new directions chosen by the government is the application of information technology in tourism promotion.
Based on the smart travel solution VNPT Smart Tourist, Lao Cai Provincial People’s Committee has collaborated with VNPT Group to build a smart tourism ecosystem exclusively for this locality.
Lao Cai smart tourism ecosystem includes 2 connection channels: tourism portal https://laocaitourism.vn/ and a smart mobile travel App called Lao Cai Tourism.
Accordingly, when visiting the website https://laocaitourism.vn/, visitors will be updated with the latest news about tourist attractions, cultural events that are and will take place in Lao Cai. In particular, this website also integrates the features of experience tour booking, restaurants and hotels. As a result, visitors can grasp accurate information about safe tourist destinations, avoiding the situation of “blowing” prices.
In addition, the automatic language conversion feature also helps the portal to access and exploit foreign customers. Up to now, the website has attracted more than 1 million hits.
With the Smart Tourism application of Lao Cai province, visitors can easily access information anytime, anywhere. Application as a convenient guide, integrated tourist digital map, helping visitors to actively plan and explore their itinerary during their trip, from booking tickets, food service / commuting without requires direct interaction with anyone. At the same time, the application is also equipped with many smart functions for visitors such as: searching around (Near by), directions, weather lookup, integrated 360 / 3D photos, virtual reality VR, sightseeing. augmented reality virtual reality, …
Nguyen Quynh Phuong (a student of Banking Academy, Hanoi), who is traveling in Sapa, shared: “I just learned about Lao Cai Tourism application, but it has helped my trip become complete Just a few steps, I can find many attractions and attractions around. The prices are listed publicly so I am very assured. “
With the above advantages, the smart tourism ecosystem in Lao Cai province is creating a professional tourism environment for domestic and foreign tourists, and at the same time improving the management of the local government.
Building a quality and sustainable tourism industry
Smart tourism is a component in smart cities, using information and communication technology to form a tourism ecosystem and create mutual benefits between the three types of tourists, authorities and businesses. Thereby, contributing to building high-quality tourism for tourists, sustainable economic development.
In recent years, especially after the influence of the Covid-19 epidemic, the need for digital transformation and the development of smart tourism has become even more urgent.
Representative of VNPT Group – the construction unit of Smart Tourist solution, said that converting tourist numbers is an inevitable trend of the times. For many years, VNPT Group has carefully prepared to build a smart tourism ecosystem specifically for each locality, contributing to opening up opportunities for tourism development under new approaches.
Currently, the right prize VNPT Smart Tourist is being chosen by many provinces across the country such as Ho Chi Minh City, Ninh Thuan, Lao Cai, Hoa Binh, …