According to Deputy Minister of Information and Communications Nguyen Huy Dung, most of the basic targets set by Resolution 17 and the National Committee on e-Government (e-Government) by 2020 have been completed, some targets are exceeded.
At the meeting of the National Committee on e-Government held on the afternoon of March 10, 2021, in the synthesis report on “Some experiences, effective ways to implement e-government development in the period of 2016 – 2020”, Deputy Minister Ministry of Information and Communications Nguyen Huy Dung evaluated the two-year implementation of the Government’s Resolution No. 17 / NQ-CP dated March 7, 2019 on the development of e-government, towards Government number in Vietnam and comments: Most of the basic targets set by Resolution 17 and the National Committee on E-Government by 2020 have been completed, some of the targets have been exceeded.
Vietnam E-Government Architecture Framework – the foundation for e-government implementation in ministries, sectors and localities
Deputy Minister Nguyen Huy Dung said that one of the things we have done relatively methodically is to issue the Vietnamese E-Government Architecture Framework. The ministries, branches and localities base on that to issue their e-government architecture, e-government (CQĐT) as the basis for the implementation of e-government in their ministries, branches and localities.
|Deputy Minister of Information and Communications Nguyen Huy Dung speaks at the meeting of the National Committee on E-Government which took place on the afternoon of March 10|
As an agency assigned to coordinate and urge e-government implementation, the Ministry of Information and Communications has synthesized the experiences and effective ways of ministries, branches and localities on 5 component angles of the architectural framework. Specifically: technical infrastructure development, database development, platform development, application development and network safety and security assurance.
Technical infrastructure development
If in the previous period, the technical infrastructure for e-government was outdated, lack of synchronization and was a bottleneck of the development process, over time, some ministries, branches and localities have had an effective way to remove removing bottlenecks, meeting the needs of e-government development.
Da Nang City has deployed in advance, overall design, synchronous from network infrastructure to the Data Center, based on virtualization technology and cloud computing, shared by all Party agencies, People’s Councils and People’s Committees at all levels to centrally deploy applications in the whole city.
The model of a common technical infrastructure for all agencies in the local political system clearly demonstrates superiority. This approach saves time and costs in construction, management, operation, and ensures information security; at the same time enhancing connection, sharing data, avoiding overlapping and wastefulness.
Ba Ria – Vung Tau, instead of investing and operating the data center of the province, deployed the form of renting cloud computing services of Quang Trung Software Park. This approach has solved a long-standing problem: the data centers are invested with large costs but do not use up their capacity and operate less stable and inefficient due to lack of technical staff.
About connection, data sharing
Connecting and sharing data is the bottleneck of e-government development, but in 2019 and 2020, Vietnam has solved the painful problem by implementing the National Data Sharing and Integration Platform (NGSP). and Data Integration and Sharing Platforms of Ministries, Departments, and localities (LGSP).
|Number of information systems, database connected, and shared via the National Data Integration and Sharing Platform (NGSP). Source: egov.mic.gov.vn|
In 2018, only 3%, in 2019, 27% of ministries, agencies and localities will have data sharing and integration platforms, and by 2020, this figure will be 100%. In 2018, there was no information system to connect and share data, in 2019 there were 51 systems and by 2020 there were more than 200 systems connected via NGSP. In 2019, there are more than 2 million transactions, in 2020 there are nearly 9 million transactions made through NGSP. On average, there are 18 transactions per minute to share data between the information systems of central and local state agencies through a national platform.
Deputy Minister Nguyen Huy Dung said that a number of national databases (databases) that create a foundation for e-government development have been built, initially promoting efficiency, typically such as the National Enterprise Registration Database by the Ministry Planning and investment deployment.
|The proportion of ministries, agencies and localities with integrated and data sharing platforms (LGSP) increases every year. Source: egov.mic.gov.vn|
This national database created major reforms in business registration such as: simplifying business registration procedures, tax registration nationwide; reduce the time to issue business registration certificates; computerize the entire business registration process. Next is the National Enterprise Registration Database of the Ministry of Transport connected through NGSP to serve the issuance and change of transport business licenses; issuing and changing car signs and badges. This activity has saved time and effort for the society from authenticating, traveling, and waiting for processing, not to mention the cost of storing paper copies, and the risks involved in traffic.
About using and developing the platform
The application of IT for a long time is often done step by step, each part, each project, each information system, so it is a big cost, in a long time, when it is deployed nationwide, there are many potential risks. This is also a bottleneck in the development of e-government.
Some ministries, branches and localities have promptly grasped the trend of technology development to early decide and choose to use the platform. Typically the Ministry of Health. In the past, specialized systems such as preventive medicine, medical examination and treatment had been connected directly to the commune – about 12,000 medical stations, generating a lot of software, a commune could have up to dozens of softwares but is not connected, connected, and cannot create basic health data to share.
To overcome this problem, by 2020, the Ministry of Health has used the V20 Platform to connect all communes, collect and manage centralized grassroots health information nationwide. From there, fully, promptly and accurately synthesize, analyze and share grassroots health data for medical activities at all levels.
Following the spirit of Make in Vietnam, the Ministry of Information and Communications has directed and pushed the Vietnamese technology business community to build platforms for e-government development and national digital transformation. Up to now, nearly 40 platforms have been launched with “old names” such as Viettel, VNPT, FPT, CMC, BKAV, MISA and “new names” such as 1Office, Base, ezCloud.
About application development, service
One of the most basic indicators of e-government is the rate of online public services (public services) level 4. This is also one of the most important indicators set by Resolution No. 17.
DV level 4 in 2016 only under 2%, in 2017 less than 3%, in 2018 less than 5% and in 2019 only reach about 10%. In that context, the rate of 30% of CPC level 4 in 2020 that Resolution 17 set out seems unlikely, but by the end of 2020, the country has nearly 31% of CPC level 4. , Vietnam Social Insurance has achieved 100% of public services at level 4 right in 2020. level 4 only in 2020, while starting at the beginning of the year with a very low rate.
Regarding the implementation of network safety and security assurance
Obstacles in the work of ensuring safety and network security at state agencies are mainly the limited human resources in the field of safety, there are not many good experts, the lack of specialized and unified departments to ensure food safety. .
To solve the above problems, the Ministry of Information and Communications has issued guidelines for implementing security safety under a 4-layer model, including: Organizing the on-site security force; Organize or hire a professional supervision and protection enterprise; Hire an independent business to periodically inspect and evaluate food safety; Connect and share information with National Surveillance System.
If in 2019, no ministries, branches or localities will deploy 4-layer protection, by the end of 2020, 100% of ministries, branches and localities will deploy 4-layer protection at a basic level, raising the level of more ready to cope with risks of insecurity and network security. The Ministry of Information and Communications, the Ministry of Public Security and the Ministry of National Defense work together better, warning many gaps and weaknesses, helping agencies and organizations overcome many serious incidents.
Proposing to maintain the operating mechanism of the National Committee on E-Government
According to Deputy Minister of Information and Communications Nguyen Huy Dung, some groups of incomplete targets are the level of using public services by the people, indicators of electronic identification and authentication.
For the level of using commercial services that have not met the targets, it is necessary to bring 100% of the service to level 3, 4 first, then motivate people and businesses to use it. At the same time, discovering which services do not have the need to use to adjust.
|The regular session of the National Committee on E-Government took place on the afternoon of March 10|
For indicators on electronic identification and authentication, the Ministry of Information and Communications will soon submit to the Government for consideration and approval of the Decree regulating electronic identification and authentication after receiving comments from Government members and having plan to promote popularization of digital identity nationwide.
Some of the remaining targets set to 100% targets in Resolution 17 have all approached the level of over 98% by the end of 2020 and will be completed in the first quarter of 2021.
The Deputy Minister of Information and Communications affirmed that, in the past 5 years, especially in 2019 and 2020, under the direction of the Prime Minister and the National Committee on E-Government, the drastic participation of ministries, branches and localities. One of the typical examples is that the Government Office in Vietnam has made a great progress, and has a new approach to solving bottlenecks. Since then, laying the foundation for faster, stronger and more efficient development in the next 5 years. To change the national ranking, Deputy Minister Nguyen Huy Dung would like to propose maintaining this effective mechanism of the National Committee on e-Government for 5 years, 10 years and longer.
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