The successful online F0 declaration rate in Ho Chi Minh City as of March 31 reached 72%, 3.5 to 7 times higher than when it was first deployed, according to the Department of Health.
Ho Chi Minh City Department of Health said that after 20 days of piloting digital transformation in home F0 management in the area, there were 84,799 online declarations of F0. Through screening, the health stations confirmed 61,406 F0 when they fully filled in the required information, the rate was 72%. In which, more than 1,200 people in the high-risk group (over 65 years old and with underlying medical conditions), more than 12,700 people with suspected severe symptoms (fatigue, shortness of breath, chest pain) were approached by the health station. timely treatment after being prompted by the alert system via text message.
Ho Chi Minh City has been testing an online declaration application since March 11. In order to facilitate F0 who are asymptomatic or mildly symptomatic but have not yet made a habit of making an online declaration, the city allows them to declare within 5 days (from the date of the positive test result). However, statistics show that 75% of declarations are made in the first 48 hours, the rest are on the 3rd, 4th and 5th day. Therefore, the Department of Health plans to shorten the declaration time to 48 hours for people in the group. the risk of timely medical access, the health station is also more convenient when processing online records.
In addition, health stations and People’s Committees of wards and communes face difficulties when they do not have a digital signature to issue an online certificate for F0 who has completed the isolation period at home. To remove difficulties, the Department of Health asked the directors of medical centers and the Steering Committees for Disease Prevention and Control of wards, communes and townships to speed up the registration of digital signatures for these units.
With the F0 management system at home, those who quickly test themselves with positive results only need to log in to the address https://khaibaof0.tphcm.gov.vn to declare online and receive confirmation as F0. Before that, F0 had to go directly to the ward and commune health station to complete the declaration procedures and took a long time to wait because the station was overloaded.
In the early days of deployment, the software was not complete, there were some shortcomings such as the software running slow on the network, some F0 could not access the system or the system failed, had to declare many times; F0 is a child who does not have a citizen ID, so it cannot be declared; the elderly, not familiar with technology, difficult to implement; finished the declaration but did not receive a reply message… The health station also had difficulty calling back to instruct people to supplement information when declaring a lack of information; many stations lack computers, or old machines, weak networks, so medical staff have not really been offloaded. These inadequacies have been recognized and gradually overcome.
According to the Department of Health, the transformation of normal administrative procedures to online is not simple, requiring efforts from many sides. The Department of Health is an online F0 declaration service provider that will stick to reality, learn from experience and promptly supplement and adjust the application to minimize technical risks and create the most convenience. for user.