Technology

Many ministries and provinces have not accelerated the provision of online public services at level 4


According to the Ministry of Information and Communications, there are still many ministries and provinces that have not yet issued plans and accelerated the provision of level 4 online public services. Nationwide, the rate of online public service provision at level 4 has only reached 37.43%.

One of the most important indicators for the development of e-Government is the ratio of level 4 online public services provided to citizens and businesses. In 2020, an impressive result achieved by ministries, branches and localities is to raise the rate of online public services to level 4 from 10.86% in 2019 to 31%, exceeding the target set by the Government. in Resolution 17.

In the E-Government Development Strategy towards Digital Government for the period of 2021 – 2025, with a vision to 2030, approved in mid-June, the Prime Minister clearly defined his views: “Developing a comprehensive and comprehensive digital government, promoting the achieved results, concentrating resources, mobilizing the participation of the entire political system, with solutions and ways to do breakthroughs, different especially, in order to basically complete the e-Government development targets by 2021 and form a digital government by 2025.”.

The rate of online public service provision at level 4 is an important indicator in the development of e-Government. (Illustration)

In order to basically complete the e-Government development targets by 2021, over the past time, the Ministry of Information and Communications and directly the Department of Informatization have regularly guided and supported ministries, branches and localities to boost supply. online public service level 4.

In particular, on April 19, the Minister of Information and Communications signed a document requesting the Ministers, the heads of the ministerial-level agencies, the heads of the agencies attached to the Government, and the Secretary of the Provincial Party Committee / City Party Committee. , Chairman of the People’s Committees of the provinces and centrally-run cities are interested in, directing the development and implementation of the plan of ministries and provinces to provide 100% of eligible public services to level 4 online in 2021.

In particular, it is requested that ministries and provinces clearly define targets to be achieved each month, a detailed list of eligible public services posted online at level 4 this year, and a list of unqualified public services. Level 4 online submission with explanation of ineligibility.

But as noted by the Ministry of Information and Communications, there are still many ministries and provinces that have not yet issued plans and accelerated the provision of level 4 online public services. The percentage of online public services at level 4 is provided on average per person. the whole country only reached 37.43%.

“Without the determination and drastic implementation of ministries and provinces, the goal of providing online public services at level 4 as set out will not be achieved.”, the Ministry of Information and Communications noted.

In the document just sent to ministries, branches and localities today, July 21, the Ministry of Information and Communications continues to request ministries and provinces to accelerate the implementation of the plan to achieve the goal of providing 100% of public services. eligible to go online to level 4 in 2021.

Specifically, ministries and provinces need to immediately develop and implement a plan to provide 100% of eligible public services of their agencies and localities to level 4 online in 2021 if the plan has not been developed. According to statistics, there are still 25 ministries and provinces that have not yet issued the plan.

Ministries and provinces are also requested to give drastic direction and prioritize resources so that agencies and units can successfully and on schedule implement the plan to provide 100% of eligible public services to level 4 online. 2021. Send monthly reports on online public service provision to the Ministry of Information and Communications through the digital transformation assessment system at https://dti.gov.vn.

Simultaneously, direct agencies and units to effectively use and exploit services provided on the national data sharing and integration platform, especially connecting and fully exploiting data. from national databases to effectively provide level 4 online public services, reducing paperwork when people and businesses perform public services.

Implementing the orientation to accelerate the digital transformation process by deploying based on digital platforms, in the first half of this year, one of the platforms built and put into operation by the Ministry of Information and Communications is the Monitoring Measurement Platform. online public service. The platform has been shared for general use across the country.

According to a representative of the Department of Informatization, instead of synthesizing and reporting online public service data in the traditional way as in the previous period, the reported data has a delay and may contain some deviations. Certainly, up to now, the monitoring platform allows the Ministry of Information and Communications to observe at the moment how many people and businesses are entering the Public Service Portal of any province, which service they enter the most, which service they enter the most. Which is the most submitted. In addition, with the online public service monitoring platform, it is also possible to measure the average time from submission to submission of documents. Thanks to this digital platform, the data is reported immediately and accurately, so it cannot be falsified, helping the direction and administration work quickly and in accordance with the actual situation.

Van Anh

Following Ho Chi Minh City and Quang Ninh, Quang Nam aims for comprehensive digital transformation

Following Ho Chi Minh City and Quang Ninh, Quang Nam aims for comprehensive digital transformation

On the afternoon of July 15, Quang Nam Provincial People’s Committee and FPT signed a cooperation agreement to promote the province’s digital transformation in the 2021-2025 period.

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