Major carriers confirm that the quality of mobile networks serving customers during the 2022 Lunar New Year is guaranteed, despite the sudden increase in demand for data services in many localities.
|With good preparation, the network operators have ensured to serve the Lunar New Year without network congestion even though the demand for data usage increases. Photo: Thai Khang|
Sharing with Vietnamnet on the morning of the 2nd day of the Lunar New Year, Mr. To Manh Cuong, General Director of MobiFone affirmed, on the occasion of the 2022 Lunar New Year, the MobiFone network has operated well, ensuring the quality of service delivery to customers. Particularly, data services this year increased dramatically by 40-50% compared to Tet in 2021.
“This year’s Lunar New Year, the number of mobile subscribers from urban areas is earlier than usual. In addition, there are still a large number of subscribers who have returned to the city to avoid the Covid-19 epidemic. Working and studying, the number of subscribers in rural areas is still quite large.However, in the past year, MobiFone’s network has been invested very strongly, so it has ensured the quality of service for customers even though where are they,” said Mr. To Manh Cuong.
Sharing about the situation of serving the 2022 Lunar New Year, Mr. Dang Anh Son, General Director of VNPT Net said, to prepare for the 2022 Lunar New Year, VNPT has reviewed and updated the plan to ensure information security. for all devices on the network. In addition, VNPT has accelerated the progress of upgrading equipment systems in order to put them into operation before Tet. Some projects completed after Tet have also been installed and can be used to deal with traffic emergencies. situations arise. VNPT has also increased capacity and transmission lines in provinces and cities that are expected to grow due to traffic movement during the Tet holiday.
Mr. Dang Anh Son said, with good preparation, VNPT’s network has ensured to serve the Lunar New Year without network congestion.
“Thanks to the preparation work to improve network capacity many months ago, the traffic was well drained at the time of New Year’s Eve 2022. However, due to the trend of traditional voice continuing to decrease, data increased sharply. traffic flows from provinces with industrial parks, big cities such as Hanoi, Ho Chi Minh City, Binh Duong… to provinces such as Thai Binh, Nam Dinh, Thanh Hoa, Quang Ngai, Phu Yen, Binh Dinh, An Giang, Tra Vinh … still take place like other years, but due to the impact of Covid, the level of displacement is lower, down about 1.8% compared to last year’s Tet.
Information about the network situation to serve the Lunar New Year, Viettel Net representative said, on the occasion of the 2022 Lunar New Year, fireworks locations across the country were canceled due to the influence of the Covid-19 epidemic, so Viettel focus on monitoring network quality in nearly 120 crowded areas, including airports, piers, gateway routes in big cities, commercial centers, tourist areas, amusement parks, large pagodas and My Dinh Stadium – where the football match between Vietnam and China will take place.
Through monitoring on the system, this year, Viettel customers’ data service demand increased by nearly 25% compared to Tet in 2021. Particularly on the 29th and 1st of Tet, 4G data traffic on Viettel network increased by more than 30%. Voice traffic is also 50% larger. Network quality across the country is guaranteed to be smooth and safe, even before, during and after New Year’s Eve. The average download speed of 4G service users in crowded places is from 30-35Mbps.
“The migration of subscribers this year also took place earlier than last year’s Lunar New Year. Nearly 6.5 million Viettel subscribers have moved from big cities and provinces to their hometown, 10% higher than Tet 2021. , of which 1.6 million subscribers have moved early due to the influence of Covid-19. The localities with the most subscribers moving to are An Giang, Nam Dinh, Nghe An, Thanh Hoa, Thai Binh. In the coming days, Viettel will continue to monitor the trend of subscriber migration in order to timely optimize and improve the quality of the network to serve customers, especially at gateways, bus stations, piers, and national highways because there are A large number of people will return to provinces/cities such as Hanoi, Ho Chi Minh City, Bac Ninh, Dong Nai, and Binh Duong on the 5th and 6th of the Lunar New Year,” a representative of Viettel Net said.