Digital transformation to build a digital government, develop the digital economy and a digital society to better serve the needs of businesses and people is the goal set by Hanoi.
With the positive results achieved in recent years, all levels, branches and localities are ready for digital transformation.
Digital transformation to build a digital government, develop a digital economy and a digital society to better serve the needs of businesses and people is the goal set by Hanoi Capital. Currently, the draft Digital Transformation Plan to 2025, with a vision to 2030 is being finalized. With the positive results achieved in recent years, all levels, branches and localities of Hanoi are ready to carry out digital transformation.
Strive to be in the group of 5 leading localities in the country
Director of the Hanoi Department of Information and Communication Nguyen Thanh Liem said that, according to the draft Digital Transformation Plan to 2025, with a vision to 2030 being finalized, Hanoi will implement digital transformation based on the pillars: Digital government, digital economy and digital society, by 2025, are among the top 5 localities in the country in digital transformation, information technology, competitive indexes, innovation, safety, and network security.
Specifically, regarding the development of digital government, Hanoi strives to have 100% of level 4 administrative procedures provided on mobile devices; 90% of job profiles at city level, 80% of job profiles at district level and 60% of job profiles at commune level are processed in the internet environment … At the goal of digital economic development, Ha Inner striving to achieve the proportion of digital economy in the total product in the province about 30%; increase labor productivity by 7-7.5% … For digital society development, Hanoi will have broadband infrastructure covering over 80% of households, 100% of communes, wards and towns; universalize 4G / 5G services and smart mobile phones …
According to Mr. Nguyen Thanh Liem, the draft plan identifies 7 groups of tasks and solutions, including: Awareness transformation; institutional construction; developing digital infrastructure and platforms; digital information and data; digital conversion operations; network safety and security; human resource training and development. In particular, the role of heads of agencies and units in digital transformation and infrastructure development, digital platform is the solution.
Over the past time, Hanoi has accelerated the application of information technology in association with administrative reform, building an e-government, towards digital government, to serve people and businesses. By the end of 2019, the rate of online public services at levels 3 and 4 has reached 100%. Industries and fields directly related to people and businesses such as business registration, tax, customs, social insurance, land … all apply information technology to shorten the time and real costs. current administrative procedures. Typically 100% of businesses register online, with 4 integrated business support services. Hanoi Tax Department automatically issues business codes with the completion time not exceeding 30 minutes; tax declaration and electronic tax payment reached more than 98%. Transaction of electronic social insurance records also reached 97%.
In addition, many intelligent applications have been deployed, such as automatic environmental monitoring; monitoring rainfall and flooding mapping on the City’s Electronic Communication Portal; Electronic information system applying QR code tracing the origin of agricultural products and foodstuffs with smart mobile devices …
Together with the implementation

Regarding the future tasks, Director of Hanoi Department of Information and Communications Nguyen Thanh Liem informed that, in parallel with completing the digital transformation plan to 2025, with a vision to 2030, Hanoi will continue to deploy. infrastructure, data and intelligent applications to serve this goal.
Notably, on March 5, Dan Phuong District People’s Committee opened a system to receive feedback from people, businesses, and the district’s information and reporting system. This is the first model to pilot the construction of e-government and digital transformation at the district and district level. According to District Party Secretary Dan Phuong Tran Duc Hai, the introduction of information technology into receiving feedback from people and businesses has contributed to timely solving problems of urgent births, and at the same time people participate. supervising the work of the government.
As an area with many information technology applications, Director of the Hanoi Department of Transport – Transport Vu Van Vien said that in 2021, the Department will complete the policy framework for electronic ticket cards for public passenger transport. ; digitizing infrastructure and transport management; building digital traffic map; applying software to manage and supervise the maintenance of traffic infrastructure systems. In particular, the city will invest in a signal light system connected to the Traffic Control Center and a surveillance camera system to control traffic intelligently.
From the perspective of a solution provider, VNPT Hanoi Director Luong Cao Chi said VNPT Hanoi is ready to provide digital infrastructure, a digital platform to serve agencies, organizations and businesses that transform digitally. as well as building a digital society. In addition to testing 5G service at Hoan Kiem Lake and surrounding areas, VNPT Hanoi continues to install wifi systems in monuments and many public places …
Presenting at the XIII National Congress of the Party, Deputy Secretary of the Hanoi Party Committee Nguyen Van Phong emphasized that the city aims to strongly develop digital and information technology infrastructure by 2025. data infrastructure, interconnecting, synchronous and unified, creating a foundation for digital economic development, digital society; basically complete the construction of e-government, towards the digital government.
With the results as well as the future work orientation, it can be said that Hanoi is ready for digital transformation.
(According to HaNoiMoi)
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