1 million ePass cards with cars is just the first step, coming by water and air

By the end of 2020, that is, after 5 years of implementing automatic toll collection, the number of vehicles with non-stop toll cards will reach about 1 million and only 30% will top up. Since Viettel joined, less than a year has passed 1 million ePass cards and up to 75% recharge regularly. What helps Viettel enter a new field but grasp it quickly and develop so quickly?

By the end of 2020, that is, after 5 years of implementing automatic toll collection, the number of vehicles with non-stop toll cards will reach about 1 million and only 30% will top up. Since Viettel joined, less than a year has passed 1 million ePass cards and up to 75% recharge regularly. What helps Viettel enter a new field but grasp it quickly and develop so quickly?

Currently, we are focusing on three main areas when implementing national digital transformation: health, education and transportation. Accordingly, in terms of strategy, Viettel has determined that the goal is to participate in building a smart transportation platform. This strategy has been cherished for a long time, and has also begun to be implemented.

The first project assigned by the Government to Viettel in the field of Transport is this non-stop toll collection project. When the Government assigns tasks, the field of non-stop toll collection is facing difficulties in implementing and popularizing services.

The first task, within 6 months, we completed the project assigned by the Government, which was to build a non-stop toll collection system nationwide. The second most important task is to grow the customer base. And in less than a year, we’ve grown to over 1 million ePass accounts.

This is indeed a very important result. The fact that Viettel accomplished that goal in just over 10 months, in my opinion, has a few decisive factors.

Firstly, the successful construction and development of the ePass non-stop toll collection system is due to Viettel having a digital transformation strategy early on and building an ecosystem that resonates with the strength of many members of the Group. Viettel. That is Viettel High-Tech Industry Corporation (VHT) with the US-recognized invention of the OCS software for real-time billing; is Viettel Construction Corporation in charge of infrastructure construction, survey and installation of equipment to ensure telecommunications infrastructure; Viettel Digital Services Corporation deploys to connect with banks to provide convenient payment solutions for road users; Viettel Cyber ​​Security Company contributes safety solutions… Thanks to this synergy, Viettel has built a fast, high-quality, and well-operated toll collection system that doesn’t stop.

Besides, thanks to owning a telecommunications network covering the whole country and a strong sales team in all areas from cities and towns to remote and isolated areas, Viettel’s subsidiary VDTC has can deploy access and disseminate services quickly.

3,000 service points and 20,000 sales staff have joined Viettel’s ePass service development channel system, nearly 100 times larger than the sales and customer care channel of the first supplier. This has helped the ePass service to cover 63/63 provinces in Vietnam right after its launch, and owning an ePass card is easy and simple for everyone.

However, in addition to the synergy, the fierce spirit, to work to the end of Viettel people is an important factor in helping ePass grow quickly and surpass 1 million cards.

In addition to the efforts, scientific organization, and complete digital transformation ecosystem of Viettel, the most important thing is that people and drivers have begun to realize that this non-stop toll collection system is a tool. convenient, modern and very effective. This is an inevitable trend, so people are very active in using and pasting ePass cards.

VDTC once assessed, it takes 27 years to start making a profit from the non-stop toll collection project. So what is the motivation for Viettel to participate in this market of non-stop automatic toll collection, which is considered very difficult?

Firstly, this is the mandate we receive from the Government. As a military enterprise, a pioneer enterprise, a key driver in creating a digital society, with difficult tasks assigned by the Government and the State, we must of course receive and successfully implement this project.

Second, after recalculating, we find that, with Viettel’s resources and determination, a more economical and efficient way to invest, and a more optimal organizational structure, we believe the forecast will be very positive. a lot of. It is expected to decrease 10 years from the previous estimate.

Third, very important as I said at the beginning, our goal is to build a smart transportation platform for Vietnam. Non-stop toll collection is just the first project in the process of building that smart transportation system. This project must be done before the next steps can be implemented.

Deputy Minister of Transport Le Dinh Tho said at the launch, that ePass will be a lever to help popularize non-stop toll services nationwide, towards developing digital traffic in Vietnam. So can you tell me more about Viettel’s digital traffic development from ePass?

In the past, toll collection on highways, we used workers. Using people will have three weaknesses.

One is always making traffic congested. Traffic is high, but you have to wait to buy tickets and then check tickets. Second, the accuracy is not high. Third, if we still use workers, we will never be able to apply modern technologies to transportation.

The first project, the easiest to apply technology to transportation is this project. Therefore, the first thing is to electronicize all stages of the toll collection process, which is a way to smarten the road.

Next is car smarts. In order to do that, the most important thing is that the driver’s mindset must change, giving up manual manipulation and using something more modern, convenient, and accurate. When people accept this non-stop toll system, they will certainly accept making their cars smart as well.

In the near future, we will have solutions to turn any car on the road into a smart car, able to find parking, repair the car… Whatever the driver needs, is automatically all moving. Every car on the road will become a smart car.

Thus, it can be better understood that in addition to non-stop toll collection on highways and national highways, smart traffic will be applied to each vehicle in the whole inner city, like recently the press Is there any information on the inner city toll collection, sir?

For example, if we want to collect tolls in the inner city, we will never need to build toll stations again, because cars are already “smart”.

We are ready to provide solutions so that the inner city boundary will be a soft boundary, not a toll station.

How do you evaluate the role of ePass in Viettel’s digital transformation ecosystem, as well as the Group’s main pioneering mission to create a digital society?

As I answered earlier, in the national digital transformation, we set out 3 areas to focus on: health, education and transportation. Currently, we do a lot of health care and education and everyone knows. As for traffic, we’re just getting started, right from ePass. VDTC will therefore also be an important factor in the implementation of the national digital transformation program.

How will digital traffic be supported to develop in the next 3-5 years, with Viettel’s goal in this field?

After the initial success of the non-stop toll collection system, we have received many tasks from the Ministry of Transport in the construction of smart traffic in Vietnam. The road is just the beginning. Upcoming is waterways, aviation.

In order to do these things, of course, the Group will also take VDTC as the main force. We will definitely invest resources in both human, material and the most modern technologies.

So in your opinion, what is the biggest challenge that Viettel will face when developing Vietnam’s digital traffic?

Like all other areas, the first is the incomplete legal corridor. Certainly, doing something new is always “stuck”. Therefore, we always recommend that we try to develop as much as we can manage. This will create a favorable environment for developing new things and building a digital society, including digital traffic.

We are ready to do new things. We try, pilot first, then officially deploy later. Then when the service is completed and tested well, management issues, legal corridors, and policies will follow.

I think this time the development of digital traffic is very favorable. Technology is not the problem, Viettel is ready. Regarding the desire and strategy of digital traffic, the Ministry of Transport and the Government are ready. However, for all mechanisms and policies to be reasonable, and to promote the development of digital traffic, we must continue to improve the management mechanism.

Thank you, sir!

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